Privacy Policy

1. Commitment and applicable regulations

Lluis Casals Marsol, operating under the commercial name HeyJask ("HeyJask"), is committed to transparency and security in the processing of personal data collected through the website https://heyjask.com. This Privacy Policy has been adapted to Regulation (EU) 2016/679 (GDPR), to Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and to Law 34/2002 on Information Society Services (LSSICE).

2. Data controller

3. Personal data collected

The following categories of data may be collected through the website:

• Identifying and contact data voluntarily provided by the user through the contact form (name, email, message content).
• Technical browsing data obtained via cookies or similar technologies when the user provides consent (IP address, browser type, pages visited, language, device).

No special categories of data are processed (ethnic origin, political opinions, religious beliefs, health data, genetic or biometric data, sexual life or orientation).

4. Purposes of processing

The personal data collected is processed for the following purposes:

• To attend to and respond to inquiries, requests for information, and collaboration proposals submitted through the contact form.
• To manage the commercial relationship with clients and prospective clients.
• To comply with applicable legal obligations.
• To analyze in aggregate form the use of the website for statistical purposes and to improve the user experience, always with the prior consent of the user.

5. Legal basis for processing

The legal basis that legitimizes the processing of personal data is:

• The consent of the data subject, given when filling in and sending the contact form and when accepting optional cookies.
• Compliance with legal obligations applicable to the controller.
• The legitimate interest of the controller to respond to user communications and maintain the commercial relationship.

6. Retention period

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected, while the commercial relationship continues or the user does not request its deletion, and, in any case, for the periods legally required to address potential liabilities.

7. Recipients of the data

HeyJask does not sell or transfer personal data to third parties for their own commercial purposes. Data may be shared with the following service providers acting as data processors under the safeguards required by the GDPR:

• Cloudflare, Inc. — website hosting and CDN/security services.
• Resend (Resend, Inc.) — transactional email delivery from the contact form.
• Google LLC — Google reCAPTCHA Enterprise (anti-spam protection) and Google Analytics 4 (web traffic analysis), only when the user has provided the corresponding consent.

Some of these providers may process data in countries outside the European Economic Area (in particular, the United States). In such cases, international transfers are made on the basis of legally recognized mechanisms such as the Standard Contractual Clauses approved by the European Commission.

8. User rights

The user has the right to:

• Access: to know whether their personal data is being processed and, where applicable, to obtain a copy of it.
• Rectification: to request the correction of inaccurate or incomplete data.
• Erasure: to request the deletion of the data when it is no longer necessary for the purposes for which it was collected.
• Objection: to object to the processing of their data for reasons relating to their particular situation.
• Restriction: to request the restriction of processing in certain circumstances provided by the regulations.
• Portability: to receive their data in a structured, commonly used format, or to request its transmission to another controller.
• Withdrawal of consent: to withdraw at any time the consent previously given, without affecting the lawfulness of processing prior to its withdrawal.

To exercise these rights, the user can contact the controller in writing at the postal address indicated or by email at [email protected], providing proof of identity. Likewise, the user has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe that the processing of their data does not comply with applicable regulations.

9. Security measures

HeyJask applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of the personal data processed, including the encryption of communications via the HTTPS protocol and the selection of service providers that comply with applicable data protection regulations.

10. Cookies

The website uses cookies necessary for its proper functioning and, with the user's prior consent, analytics and advertising cookies. Analytics and advertising cookies are disabled by default and are only activated after the user's express consent through the cookie banner.

You can consult the details of the cookies used in the Cookies Policy and modify your preferences at any time from the "Cookie Settings" button in the footer.

11. Changes

HeyJask reserves the right to modify this Privacy Policy to adapt it to new legislation, case law, or industry practices. Any modifications will be published on this same page, indicating the date of the last update.